Part Three: What If I Don’t Like the Software Once I Start Using It?

Switching Software: Part Three

To give you a brief introduction in case you’ve missed my previous two posts on Switching Software, we’re discussing some of the fears involved with switching software and how important it is to have those fears resolved before you can move forward in the buying process. Switching softwareWe’ve also gone over Isn’t it going to be a pain to switch all of my current data and history to your software program?and on the last post Do I really want to learn a new program? Is it easy enough to figure out or can I be satisfied with what I have?

No one likes to hear that their product or idea isn’t working for someone else, like intended or hoped. We’re no different. It stinks when a client tells you after purchasing that the software just isn’t what they needed as this point or that it isn’t working as well as they hoped. We get it though. Most software programs aren’t a one-size-fits-all type of software, so it makes sense that not everyone gets the same benefit as the rest, just because they purchased the same thing.

Here’s where we are different than most others. Unlike most companies who stick you with the software and the hefty chunk out of your wallet upon purchasing, we offer a 90-day Money Back Guarantee at SherWare.

It doesn’t benefit us to give you back your money once you’ve purchased the software, especially if we’ve invested time in getting you trained and ready to go with our software. But so what? If you’ve heard the phrase a hundred times like me growing up: If Momma ain’t happy, ain’t nobody happy, then you understand our reasoning behind offering you a full refund on your software if you don’t like it. If you aren’t happy with our product, then we aren’t happy either. We’d rather you find a product you absolutely love and keep us in mind for the future if your needs change, than be stuck with a program you can’t use and be out that much money.

We are also fairly confident you will love our software, that we’re willing to offer you your money back if you don’t within the first three months. After implementing this policy a few years ago, I can count on one hand the number of people who’ve actually considered it.

Read our 90-Day Money Back Guarantee and see for yourself.

Next, we’ll tackle the last question: Are the software’s benefits really worth the price to me?


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