SherWare Support Blog

Digital Certificates

Posted by Phil Sherwood

Apr 22, 2014 9:58:00 AM

Digital Certificates

You've probably heard recently about "Heart Bleed" and the vulnerability of SSL certificates and web sites. SherWare's web site and the online reporting web site were not affected. We do use SSL certificates on our sites but they weren't generated with the Open-SSL vulnerability.

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Topics: Code Signing

SherWare News

Posted by Phil Sherwood

Apr 17, 2014 7:00:00 AM

New Updates Available

We've released version 6.2.3 of the Accounting Manager, version 8.2.3 of the Disbursment Manager and 3.2.3 of the Disbursement and JIB Manager Integrated Edition last evening. The update has a few fixes as well as a couple of new items.  Here's the list of the changes:

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Topics: SherWare News

Year-End Update Postmortem

Posted by Phil Sherwood

Mar 3, 2014 9:55:15 AM

Year End Update

If you downloaded one of the year-end updates we released on December 30th, 2013, we feel your pain. All we can say is we apologize.  It was probably one of the worst executed updates we've ever done and we've learned our lesson. 

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Topics: Software Updates

JIB Prepayment Processing

Posted by Phil Sherwood

Jan 30, 2014 4:42:08 PM

JIB Prepayment Processing is now available in the Accounting Manager and Disbursement and JIB Manager software applications!  

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Topics: Prepayments

Steps for Processing 1099s in SherWare

Posted by phil

Jan 26, 2012 12:19:34 PM

Here's a checklist of steps to complete the 1099 Processing in your SherWare software

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Topics: Disbursement and JIB Manager Integrated Edition, 1099s, Accounting Manager, Disbursement and JIB Manager

When Things Crash

Posted by phil

Sep 2, 2011 8:14:25 AM

I took up road cycling last year as a way to relieve stress and get into shape. It's something I love to do and do often. This summer I had ridden 100 miles in one day and tried to ride close to 100 miles a week.

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Topics: Support

Support Position Interviews

Posted by phil

Aug 27, 2011 6:23:12 PM

We're starting to interview for a new support person on Monday. I hate the generic interview questions like, "What are your biggest strengths", etc. I just want to know if they can do the job and if they'll fit in with our office and clients.

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Frequently Asked Questions (FAQ) - 8

Posted by phil

Aug 23, 2011 6:32:24 AM

How can I put a note on the owner distribution statement for just working interest owners?

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Topics: FAQ, Disbursement and JIB Manager Integrated Edition, Accounting Manager, Disbursement and JIB Manager

Check Register Beginning Balances

Posted by phil

Aug 15, 2011 3:30:55 AM

We're often asked how to put in the opening balance for an account in the check register so that the Bank Reconcilation starts off with that balance.

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Topics: Bank Account, Accounting Manager, Disbursement and JIB Manager

So You Want To Be A SherWare Support Technician? - Part 3

Posted by phil

Aug 9, 2011 4:17:25 AM

We’re looking for someone to fill a dual role of support technician and office administrator. What exactly does that mean? It means someone to help keep the wheel greased and running at the office and behind the scenes, and someone to work alongside our support team to make our clients happy.

Responsibilities:

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Topics: Support

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