5 Resources You Don’t Want to Ignore When Starting with SherWare

Operators have continuously raved about the assistance they receive when migrating their distribution into one of the SherWare programs. The direction and assistance provided by support is timely and helpful. Sw_laptop_graphic.jpgSeveral resources can be used to quickly acquire the knowledge needed for accurate distributions. Let’s look at some of the resources for quickly succeeding with SherWare that are available.

Getting Started Guide:

This guide provides a short step by step explanation of the complete process for everything from installation to printing checks after your first distribution. It is the first tool that should be used by anyone getting started with SherWare whether they just purchased the software or are a new employee for someone already using it.

Consulting Sessions:

A series of training sessions that are included with every purchase. These coincide with the install, setup, entry, and processing tasks as the user works through them for the first time. The user’s progress is reviewed to ensure they are on the right track. Any questions are answered and discussed until fully understood. Guidance is given for the next few tasks that will need to be completed prior to the next session. This has proven to be an invaluable experience for new users as they quickly achieve a confidence in the setup and processing of their distributions.

Help File:

An organized explanation for every window and field within the software along with topical explanations of various processes handled in SherWare. This allows the user to quickly identify what each window and field is used for. The Help File represents the information that would normally be in a User Manual. Many tips, tricks, and shortcuts can be learned when skimming through the information provided within.

Video Tutorials:

A collection of how to videos on common areas of the software. They provide a visual learning experience for those that don’t enjoy digging into the written documentation as much. You can see the software in action as various tasks are explained.

Support:

Often overlooked by some is technical support. Simply call or email SherWare support with any questions that you have and they will be happy to give you a timely answer. While the other resources are helpful, sometimes you just need to talk to someone for validation or direction.

With all of the tools available you can be confident in an efficient and accurate transition into SherWare.

Find out more about our support.


Source: SherWare Blog

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